Effective Date: 01/01/2022
Company: Clear River Contracting, LLC
Location: Serving the Greater Triangle Area, North Carolina

1. Services Provided

Clear River Contracting provides residential shower remodels and related bathroom renovation services. Our team performs all work according to the scope and selections outlined in your signed proposal or project agreement.

2. Payment Terms

• A deposit is required to schedule your project (typically 50% unless otherwise agreed).

• Final balance is due upon substantial completion of the project, unless a different payment structure is clearly outlined in writing.

• We will invoice any additional work outside the original scope separately, and we require written approval before proceeding.

3. Project Timeline

We provide estimated project start and completion dates, but actual timelines may vary based on:

• Material availability

• Change orders

• Unforeseen structural or plumbing issues

We will communicate all delays promptly.

4. Client Responsibilities

Clients agree to:

• Provide safe, clear access to the work area

• Secure or remove personal belongings in affected areas

• Make timely decisions on any product selections or changes

Failure to do so may result in project delays or rescheduling fees.

5. Change Orders & Scope Changes

Any changes to the agreed-upon scope must be approved in writing. This includes:

• Upgraded materials

• Layout changes

• Requests that affect timeline or labor

Change orders can increase pricing and extend the project timeline.

6. Warranty & Workmanship

All shower remodels include a written [1-Year Craftsmanship Warranty] covering labor defects. Manufacturer warranties on materials (e.g., tile, fixtures, Schluter systems) apply separately and may vary.

Clients must submit warranty claims in writing during the coverage period.

7. Limitation of Liability

Clear River Contracting is not responsible for:

• Pre-existing structural or plumbing issues

• Damage caused by misuse, neglect, or improper maintenance post-completion

• Delays caused by client inaccessibility, selection delays, or third-party trades not hired by us

8. Cancellation Policy

Cancellations made more than 14 days before the scheduled start date may be eligible for a partial refund (excluding non-refundable materials).

Cancellations within 14 days may result in forfeiture of the initial deposit.

9. Acceptance of Terms

By signing a proposal or otherwise engaging Clear River Contracting for services, you agree to these Terms of Service in full.